Sign In to Your juan 365 app Account

If you have forgotten your juan 365 app password, use the password reset option on the login page to regain access to your account. You will be asked to enter the mobile number or email address associated with your account, and a one-time reset link or PIN will be sent to you. Follow the instructions in the message to create a new password — choose something strong that combines letters, numbers, and special characters. Once your new password is set, you can log in immediately and continue using your account as normal. If you do not receive the reset message within a few minutes, check your spam or junk folder, or try requesting it again. For further assistance, visit our FAQ page or contact our support team directly.

An account may be temporarily locked after several consecutive failed login attempts as a security measure to protect your funds and personal information. In most cases, waiting a short period and then trying again with the correct credentials will restore access. If your account has been suspended for a different reason, such as a pending identity verification or a responsible gaming self-exclusion request, you will need to contact our support team to resolve the issue. Accounts are never suspended without reason, and our team will explain the situation clearly and guide you through the steps to reinstate access where applicable. You can find more information about account management on the FAQ page. We encourage all Filipino players to review the Responsible Gaming page if they have set any self-exclusion limits they wish to discuss.

Yes, juan 365 app supports persistent login sessions on personal mobile devices, so you do not need to enter your credentials every time you open the platform. When you log in, you can choose to remain signed in on that device, which is convenient for Filipino players who access their account frequently throughout the day. For security reasons, we recommend only enabling this feature on your own personal smartphone or tablet, and never on a shared or public device. If you ever need to sign out remotely — for example, if your phone is lost or stolen — contact our support team immediately so we can terminate active sessions and secure your account. The dedicated mobile app, available on the App page, also offers a smooth and secure persistent login experience optimised for Android and iOS devices.

Creating a juan 365 app account is free and takes only a few minutes. Head to the Register page and fill in your personal details, including your full name, mobile number, and a valid email address. You will then need to verify your identity using a Philippine government-issued ID, which is a standard requirement for all licensed gaming platforms operating in the Philippines. Once your account is verified, you can make your first deposit in Philippine pesos and start exploring sports betting markets, casino-style games, and any welcome promotions currently available to new members. Registration is open to Filipino players who are of legal gaming age. Visit the FAQ page if you have any questions about the sign-up process before you begin.