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juan 365 app Terms and Conditions for Filipino Players

These Terms and Conditions govern your use of the juan 365 app platform. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read, understood, and agreed to all the rules set out below.

Last updated: June 2025  |  Applies to all registered members in the Philippines

What You Need to Know Before Using the Platform

1. Eligibility and Account Registration

To register and use juan 365 app, you must be at least 21 years of age and a resident of the Philippines where online gaming is permitted under applicable local regulations. Each player is allowed only one account; duplicate accounts will be suspended without notice. You are responsible for providing accurate and up-to-date personal information during registration, and any false details may result in account termination and forfeiture of funds. Account credentials are personal and must not be shared with any other individual. If you suspect unauthorised access to your account, you must notify us immediately through the contact information provided on this platform. juan 365 app reserves the right to request identity verification documents at any time to confirm eligibility and comply with applicable regulations.

2. Deposits, Withdrawals, and Payments

All transactions on juan 365 app are conducted in Philippine pesos (PHP). Accepted payment methods include GCash and local bank transfer; no third-party or anonymous payment methods are permitted. Deposits are credited to your account once the transaction is confirmed by the payment provider, and processing times may vary depending on the method used. Withdrawal requests are subject to identity verification and must meet any applicable minimum withdrawal thresholds as stated in the platform's current payment guidelines. juan 365 app is not responsible for delays caused by third-party payment processors or banking institutions. Any attempt to reverse, dispute, or fraudulently claim a deposit may result in immediate account suspension and referral to relevant authorities. Funds held in your account do not accrue interest and are held solely for the purpose of gaming activity on the platform.

3. Betting Rules and Game Conduct

All bets placed on juan 365 app are final once confirmed by the system; bets cannot be cancelled or amended after confirmation. Sports betting markets are subject to the specific rules applicable to each sport and event, and the platform reserves the right to void any bet where an error, technical fault, or data feed failure has occurred. In the event of a disputed result, the platform's decision is final and binding. Casino-style game outcomes are determined by certified random number generation processes, and no manipulation or interference by any party is permitted. Any player found to be using automated software, bots, or any form of artificial assistance to gain an unfair advantage will have their account permanently closed and all associated winnings forfeited. Players are expected to conduct themselves respectfully at all times, and any abusive behaviour directed at platform staff or other users may result in account suspension.

4. Promotions and Bonuses

All promotions offered on juan 365 app are subject to specific terms that are published alongside each offer on the Promotion page. Promotional offers are intended for personal use only and may not be transferred, sold, or exchanged. juan 365 app reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, particularly where abuse or misuse is suspected. Players who attempt to exploit promotions through multiple accounts, coordinated betting, or any other method designed to circumvent the intended purpose of an offer will have their bonuses voided and their accounts reviewed. Wagering requirements, if applicable, must be met in full before any bonus-derived winnings can be withdrawn. The platform's determination of whether promotion conditions have been met is final.

5. VIP Programme

Participation in the juan 365 app VIP programme is automatic for all registered members and is governed by the tier structure and benefit schedule published on the VIP page. VIP tier status and associated benefits are non-transferable and apply solely to the individual account holder. The platform reserves the right to adjust tier thresholds, benefit structures, or programme rules at any time, with changes communicated through the platform's standard notification channels. VIP benefits, including priority withdrawal processing and exclusive promotions, are provided at the platform's discretion and do not constitute a contractual entitlement. Any attempt to manipulate tier progression through artificial activity will result in tier reset and possible account suspension. Members who have their accounts closed for any reason will forfeit any accrued VIP status and associated benefits.

6. Privacy, Data, and Security

juan 365 app collects and processes personal data in accordance with the Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account, you consent to the collection, storage, and use of your personal information as described in that policy. You are responsible for maintaining the security of your login credentials and must not disclose them to any third party under any circumstances. The platform employs industry-standard security measures to protect member data, but cannot guarantee absolute security against all forms of unauthorised access. Any suspected security breach must be reported to the platform immediately. Data provided during registration may be used for identity verification, fraud prevention, and compliance with applicable Philippine regulations.

7. Responsible Gaming

juan 365 app is committed to promoting responsible gaming among all Filipino members. The platform provides tools and resources to help players manage their gaming activity, including guidance on setting personal limits and recognising signs of problematic behaviour. Players are encouraged to treat gaming as a form of entertainment and to stay within their own financial and personal boundaries at all times. Detailed information on responsible gaming practices, self-exclusion options, and support resources is available on the Responsible Gaming page. The platform reserves the right to restrict or close accounts where there is evidence of harmful gaming patterns, in the interest of player welfare. If you feel that your gaming activity is becoming a concern, we encourage you to seek support through the resources listed on the Responsible Gaming page before the situation escalates.

8. Limitation of Liability

juan 365 app provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times. The platform shall not be liable for any losses arising from technical failures, connectivity issues, or interruptions to service that are beyond its reasonable control. Players accept that sports betting and casino-style gaming carry inherent financial risk, and the platform bears no responsibility for losses incurred through normal gaming activity. To the maximum extent permitted by applicable Philippine law, the platform's total liability to any member in connection with their use of the service shall not exceed the total amount deposited by that member in the thirty days preceding the relevant claim. Nothing in these Terms and Conditions limits liability for fraud, wilful misconduct, or any other matter that cannot be excluded by law.

9. Changes to These Terms

juan 365 app reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, members will be notified through the platform's standard communication channels, and the updated terms will be published on this page with a revised effective date. Continued use of the platform following notification of changes constitutes acceptance of the revised terms. If you do not agree with any updated terms, you should cease using the platform and contact us to close your account. It is your responsibility to review these Terms and Conditions periodically to stay informed of any updates. The most current version of these terms always supersedes any previous version.

Quick Answers on Platform Rules

Common questions Filipino players ask about how the terms apply to their accounts and activity.

No. Each player is permitted only one registered account on juan 365 app. Duplicate accounts are a violation of these Terms and Conditions and will result in the suspension of all associated accounts without prior notice. Any funds held across duplicate accounts may be forfeited at the platform's discretion. If you have accidentally created more than one account, you should contact us immediately to resolve the situation before any action is taken. Operating multiple accounts to claim promotions or circumvent restrictions is treated as a serious breach and may result in permanent exclusion from the platform. To get started with a single account, visit the register page.

If you are unable to access your account due to forgotten credentials, you can use the account recovery options available on the login page. You will be required to verify your identity using the information provided during registration, so it is important that your account details are kept accurate and up to date at all times. For security reasons, the platform will never ask for your password through any communication channel. If you suspect that your account has been accessed without your authorisation, report it immediately so that appropriate action can be taken to protect your funds and personal data. Keeping your contact details current ensures that account recovery is straightforward when needed.

juan 365 app does not charge platform-side fees on standard deposits or withdrawals processed through GCash or local bank transfer. However, your payment provider or bank may apply their own transaction fees, which are outside the platform's control. All amounts are processed in Philippine pesos, so there are no currency conversion charges for Filipino players. Withdrawal processing times vary depending on the method used and your current VIP tier, with higher tiers benefiting from faster processing. For a full breakdown of payment options and any applicable conditions, visit the FAQ page.

You may request account closure at any time by contacting the platform through the support details provided on this site. Before closing your account, any remaining balance must be withdrawn in accordance with the standard withdrawal process. Account closure requests are processed within a reasonable timeframe, and you will receive confirmation once the closure is complete. If your reason for closing is related to concerns about your gaming habits, we encourage you to first review the resources available on the Responsible Gaming page, which includes self-exclusion options that may better suit your needs. Closed accounts cannot be reopened, and any accrued VIP status or unclaimed promotional benefits will be forfeited upon closure.

Questions About Your Account or These Terms?

If anything in these Terms and Conditions is unclear, the FAQ page covers the most common questions in plain language. Ready to get started? Registration is free and takes just a few minutes from your mobile browser — all payments are in Philippine pesos through GCash or local bank transfer.